The Effect of Five Key Personality Traits on The Performance of Jordanian Commercial Banks’ Employees

Hisham Ali Shatnawi

ABSTRACT

The study’s goal was to determine the influence of the five primary personality qualities on employee performance. The descriptive-analytical method was used for the current study’s objectives. A questionnaire was created to gather data based on theoretical literature and prior research that evaluated the study factors. The study’s findings showed a statistically significant effect at the level (0.05) of the five major personality traits with their dimensions (neuroticism, extraversion, openness to experience, acceptability (goodness), and conscientiousness) combined on employee performance in its dimensions (performance quality, performance speed, and performance accuracy) with Jordanian commercial banks. There had been a statistically significant effect at the significance level (0.05) for the five major personality traits with their dimensions (neuroticism, extraversion, openness, acceptability (kindness), conscientiousness) combined on employee performance in its dimensions (performance quality, speed of performance, accuracy of performance) among Jordanian commercial banks. The study recommends increasing the significance of taking into consideration personal characteristics in administrative work since they play a significant influence in obtaining outstanding performance, and also emphasizing the importance of factors of employee performance in commercial banks.

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